We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. No financial details are stored on our website or by Hastings Crystal. We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office.

We use your information only for the following purposes:

• Processing your orders;
• For statistical purposes to improve this Website and its services to you;
• To serve website content and advertisements to you;
• To administer this website;
• If you consent, to notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

When you create a shopping account while ordering online you may be given the option to receive information from us by post, e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, you may unsubscribe from our contact list at any time by following the instructions given in the promotional materials, by e-mailing us at info@hastings-crystal.co.uk or telephoning us on 0845 638 4772 between 9am and 5pm Monday-Friday.

Your Personal Information may be disclosed to reputable third parties who will help process your order. Hastings Crystal requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any company outside of Hastings Crystal for mailing or marketing purposes.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled do so.

We use Cookies to keep track of your current shopping session to personalise your experience - if you do not accept Cookies you will not be able to use this Website.

Please check back frequently to see any updates or changes to our privacy policy.

Questions regarding this site's Privacy Policy should be directed to us as follows:

Hastings Crystal
21 Pilot Road
Hastings
East Sussex
TN34 2AP

UK Tel: 0845 6384772

Email: info@hastings-crystal.co.uk